MICHAEL F. D'AMICO
                              18 Trenton Road
                         Fishkill, New York  12524

SUMMARY:

Information systems professional with 13 years of hands-on experience as a
technical manager, network systems architect/engineer, and shrink wrapped
software developer. Manages a staff of 12, responsible for the daily
administration, planning, hardware expansion, and 24 hour on call 
support of a 1,250 workstation, hybrid Token Ring/Ethernet LAN which runs
in-house developed applications, designed to refresh the information content
on the Prodigy Service.

MAJOR ACCOMPLISHMENTS:

Management
 - Direct a 12 person staff of LAN Administration, Workstation
   Support, Host Connectivity, and Applications Support specialists
   handling average 450 calls per month. Responsible for a budget of
   2.3 million dollars encompassing all of Prodigy's desktop systems.
 - Managed 8 person microcomputer support organization supported
   systems and applications in 150 remote sites.
 - Managed 10 person programming staff in a multiplatform, microcomputer
   environment responsible for shrink wrapped applications for a user
   community in excess of 100,000. Call volume of 550 calls per week.
 - Turned a reactive support organization, into a pro-active one and
   improved system availability from less than 65% to 99.6%.
 - Formulated and implemented microcomputer use and support policy including
   definition of departmental structure.
 - Exercised complete control and selection of microcomputer software and
   hardware world-wide for a user community in excess of 3,000.
 - Hired and trained Programming, Support, Documentation, and Production
   staff.

Software Development
 - 14 years of hands-on programming experience using 8086 Assembler, all
   dialects of BASIC, C, xBase, Pick DataBasic.
 - System architect, connectivity specialist, and programmer of console
   system for Prodigy Service on-line Baseball Manager game. User base of
   4,000.
 - Programmed plethora of monitor and control programs using NetWare API
   calls for use on Prodigy's mission critical LAN.
 - Programmed commercial electronic mail package, menu and file management
   system, and network monitor program for NetWare server platform.
 - Wrote and documented complete line of small business accounting packages
   with user base in excess of 100,000.
 - Wrote MERCURY, a VAX - NetWare Bridge to connect Accuweather VAX located
   in Philadelphia, to the Prodigy LAN in White Plains using Visual
   Basic/DOS.
 - Programmed custom applications for Aviation Claims, Specialty Rating, MIS
   Cost Allocation and Chargebacks, Legal Department Filing System, and
   Microsystems Configuration and Purchasing System.
 - Authored WORKBENCH, an in-house developed multi-user agency management
   system providing client and prospect database, claims tracking,
   budgeting, marketing, and production information. Designed as an
   integrated package to provide database, word processing, graphics,
   communications, and spreadsheet to all Hall offices with a consistent
   user interface.

Network Architect and Engineer

 - Involved with PC LAN/WAN technology since 1984 (Tallgrass and 10Net)
 - Certified NetWare Engineer since 1989.
 - Designed and implemented network solutions for The White House, The
   Pentagon, DIA, NBC, Frank B. Hall, and Prodigy.
 - Expanded Prodigy LAN from two floors of UTP Ethernet, to 13 floors of
   Ethernet/Token Ring connected via 16 MB/s Token Ring building backbones
   using IBM bridges and NetWare routers.
 - Designed and implemented LAN Disaster Recovery Plan to allow 100% network 
   recovery within minutes utilizing various in-house written
   synchronization programs and other techniques like "stereo writes" to our
   main databases.
 - Designed and implemented WAN attachments using NetWare Asynchronous
   Bridges to give Prodigy External Providers (e.g. The LA Times, Consumers
   Union, WGBH) a remote upload facility to the Prodigy Service, and T1 IBM
   Split Bridge technology to our data center in Yorktown Heights.
 - Responsible for Local Area Network installations from cable planning and
   installation through file server GEN and end-user training.
 - Formulated NBC Telecommunications NetWare Conventions documentation and
   applied techniques successfully to LANs in NBC News, Sports, TV Networks,
   and MIS Administration.
 - Was responsible for planning, installation, and maintenance of NBCs
   Rockefeller Center, Paramount Plaza, Briarcliff Manor Data Center, and
   Tarrytown Center wide area network components including IBM Token Ring
   Bridges.
 - Tested and certified new hardware and software products as "Tapestry
   Compatible".

WORK HISTORY:
October 1989 to Present		        Prodigy Services Company
                                        White Plains, New York
	 			        Manager, Distributed Systems                                                Engineering & Support

June 1988 - October 1989		National Broadcasting Company
                                        New York, New York
					Senior Telecommunication Analyst,                                           LAN Manager

January 1988 - June 1988		Torus Systems, Inc.
                                        New York, New York
					Senior Systems Engineer

August 1984- January 1988		Frank B. Hall & Co., Inc
                                        Briarcliff Manor, New York
					Assistant Vice President, MIS

May 1980 - August 1984		        H&E Computronics, Inc.
                                        Spring Valley, New York
					Programming Manager

EDUCATION:
Bachelor of Arts, Fordham University, 1983
		Major: Computer Science/Soviet Studies

Certified Netware Engineer, Novell Inc., 1989
		Recertified in 1990, and 1991

REFERENCES:	Excellent references furnished upon request.


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